His Review Management Platform automates Google review collection
As someone who's spent countless hours poring over aviation histories and tinkering with system designs - from flight sims to no-code stacks - I've got a soft spot for pilots who excel beyond the cockpit. In that sense, Jeff Schwerdt may not be Douglas Bader, the inspirational World War II fighter pilot... but inspiring enough for me to explore his post-flying career. A fighter pilot’s world demands precision under fire - one wrong toggle mid-maneuver, and it's game over. That's why Jeff Schwerdt's story hooked me hard. An ex-F-16 instructor pilot for the U.S. Air Force, he didn't just fly fighters - he taught others to master them, and now, as founder of Reviewly.ai, he's applying that same unflappable mindset to software that rescues small businesses from reputation quicksand. A systems geek, his post-flying career is a dive into how aviation grit birthed a SaaS venture that's lean, lethal, and laser-focused on real-world wins.Step into a cockpit, where distractions can kill, and you will find multifunction displays that beam vital data every moment of the flying mission, but not overwhelming enough to cause cognitive overload. Jeff lived that routine daily, flying and teaching through high-G turns where timing trumps talent, and split-second decisions save lives. Jeff would have continued doing what he loved doing the most, but for an injury that grounded him permanently. But, within a year of emotionally and physically draining rehabilitation, Jeff was back with another mission and carried the cockpit blueprint straight to Reviewly.ai.
Reviewly.ai isn't another review management tool drowning in tabs and toggles. It's a streamlined AI engine that automates the grunt work of Google review collection and responses for small business owners like local shops, service professionals, and agencies too slammed to micromanage their online rep. Once owners connect their Google Business Profile, the platform crafts personalised, SEO-optimized review requests via email or SMS, timed to catch customers at peak satisfaction, delivered via NFC plates or QR codes. No logins are required for either the owners or clients, as everything goes into the background.
In aviation, checklists are sacred, so Jeff wired that ethos into Reviewly.ai's core by automating most processes and executing campaigns that nudge repeat customers, track progress via simple progress bars, and alerts. Small business owners, often solo operators juggling inventory and invoices, get white-label agency tools too, like automated multi-location rollouts, and pull revenue reports showing search visibility bumps. It offers unsupervised scalability runs like autopilot, collecting 5-stars without calls or chases. For the diner owner or HVAC hero, this means dominating ‘near me’ searches while they focus on what pays - serving customers, not chasing stars.
Just like a post-flight debrief, Jeff seems to have dissected the online review process frame-by-frame, bringing ruthless iteration into Reviewly.ai's evolution, treating user pain as mission logs.
Feedback loops in Reviewly.ai are fighter-pilot tight as AI scans every interaction, surfacing patterns like ‘responses too formal for Gen Z clients?’ - then auto-tweaks tone. Reviewly serves three metrics that matter (review velocity, sentiment score, rank tracker). Picture a boutique owner spotting a dip in 5-stars from delivery delays - Reviewly flags it instantly, suggests a fix campaign, and executes it. Jeff’s instructor's thinking works here as Reviewly anticipates errors, automates fixes, and empowers the pilot (owner) to fly higher.
Jeff proves that pilots don't retire. Douglas Bader continued his tryst with flying in Shell. Jeff has invented a different machine which is helping small businesses to take wing.
